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Accessing Email on Your Website
Using an Internet Browser       Using POP3/SMTP (e.g. Outlook Express)

When your website is first created, Email sent to ANY address at your domain name will be sent to the Administrator's mailbox. For example, let's assume that the name of your Administrator ID is "webmaster" and your domain name is "mydomain.com". Any Email sent to webmaster@mydomain.com, would go to the "webmaster" mailbox, as would any other Email, for example sales@mydomain.com, questions@mydomain.com, admin@mydomain.com, etc., etc.

If you want certain Email addresses to go to a mailbox other then the Administrator's, then you have to define additional users of your domain. Let's assume you want to have two additional people with their own mailboxes - "John Doe" and "Jane Doe".

(Remember to substitute YOUR domain name in the examples for the domain name "mydomain.com")

You would first login to your Administrator account at http://mydomain.com/admin using your Administrator Username and password.

After logging in, you click on the "Add User" option under the "Users" menu:

You then complete the information about the user you want to add.

In this example, we're adding the username "johndoe" for the person "John Doe".  Users you add can also create their own sub-websites in the form "http://mydomain.com/~johndoe", so you have to define how much of your disk space they are allowed to use. Remember, this disk space is a portion of the total disk space available under your hosting plan. You then click on the "Add" button to add the user.

Now we add the other user.

In this example, we're adding the username "janedoe" for the person "Jane Doe".  Again, she will be able to create her own sub-website (http://mydomain.com/~janedoe), so you have to define how much of your disk space she is allowed to use and click on the "Add" button to add the user.

You can now see the two users you've added. You can delete the users from here if want to. You can always click on "?Help" in the "Mailboxes/Users" titlebar for detailed help information.

Click on the "Site Administrator" title on the left-hand menu to return to the shortcuts menu.

Now click on the "Configure Sendmail SMTP Server" to change the options for your Administrator mailbox:

This is where you can setup Aliases, Auto-Responders, and Spam Filters. Click on "?Help" in the "Mailboxes/Users" titlebar for detailed help information.

Each user you created can now login to their own control panel to manage their Email and files. They would go to  http://mydomain.com/user and login using their Username and the password you assigned them. Once they login, they can change their password if they want to:

The Help buttons provide extensive help on using the User Administrator control panel. Here are some of the things a user can do:

  • Change their name

  • Change their password

  • Create Email alias (e.g. john_doe@mydomain.com)

  • Create SPAM filters, auto-responders, and a vacation message

  • Forward their Email to another address

  • Backup/Restore their files


To access your Email on the Internet using a web browser
Username: username@yourdomain.com

Password: (Your password)

Note: Your browser must be configured to accept "cookies" in order to use web Email.

To send and receive Email using a SMTP/POP3 client, e.g. Outlook Express
POP3 and SMTP Server Name: mail.yourdomain.com
Username: username@yourdomain.com
Password: (Your password)
You must check the "My server requires authentication" in the account properties.

Note: If you have checked the "My server requires authentication" option but still receive a "Relaying Denied" error when trying to send Email, then your ISP (Internet Service Provider) has configured their network to not allow access to other SMTP servers. You will have to set your SMTP server to your ISP's SMTP server. Your POP3 server remains pointed to mail.yourdomain.com. This will allow you to receive Email from your domain and send Email using your ISP.

2009 Bizwala